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The 2008 Course Academy Survey

We want to get a better understanding of what our customers need, the challenges they face, and how we could make their lives easier.

It would be great if you could take part.  Please complete the survey form below and click submit.  We will publish the results in due course.
When looking for training please rate location in terms of importance:
(1= important, 5= not important)
Price
1
 2
 3
 4
 5
Location
1
 2
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 5
Dates
1
 2
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 5
Duration
1
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 5
Class size
1
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 5
Provider has appropriate accreditations
1
 2
 3
 4
 5
Where do you prefer to attend courses?
(please tick)
 In House (we come to you)
 Offsite
 No preference
On what basis do you make a decision to use a training company for the first time?
Please rate in terms of importance? (1= important, 5= not important)
Recommendation?
1
 2
 3
 4
 5
Testimonials?
1
 2
 3
 4
 5
Company profile and customer service response?
1
 2
 3
 4
 5
Information available within company literature and website?
1
 2
 3
 4
 5
What are the main challenges that you find when looking to arrange training for you or for others? (please tick)
 Availability of dates
 The right location
 Pricing which suits your budget
 Others
Others - Please specify
How do you identify training needs within your ogranisation?
 Staff appraisals
 On an adhoc basis
 When someone progresses into a new role
 When we buy new technology
 Others
Others - Please specfiy
Do you have a company training budget or do individuals get there own budgets?
 Company budget
 Individual budget
A little bit about you
 Do you book training for others?
 Do you book training just for you?
Any other comments?
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Server 2008 training
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