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Training Course Summary:

In today’s competitive business climate, successful organisations recognise the need to develop a workforce which is enterprising, motivated, creative, flexible and willing to take responsibility for meeting both organisational and personal goals. This programme provides an environment designed to explore these issues to the full –where members are totally reliant on each other and an environment in which success will depend upon the contribution of every team member.

Who Should Attend:

Managers and team leaders who need to provide an appropriate style of leadership for today’s less formal management structures.

Training Course Overview/Content:

Introduction & Objectives

Leadership
• Leadership styles
• The task/people balance
• Adapting your style
• Inspiring and motivating

Team development
• Building a cohesive unit
• Understanding the dynamics
• Creating involvement and empowerment

Motivation
• Motivation theories
• What motivates you?
• Motivating the team

Coaching and development
• What coaching is and isn’t
• The coaching process
• Reviewing and assessing performance
• Giving constructive feedback to improve performance
Conflict management
• Experiencing the sources of conflict
• Developing resolution strategies

Objectives - Planning
• Setting SMART objectives
• Understanding key performance indicators

Effective Communication
• Your style and its impact
• Matching others
• Adopting positive behaviours
• Avoiding counter-productive behaviours

Review of Programme