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Training Course Summary:

This programme will enhance your management qualities and will provide a series of skills to build confidence and improve effectiveness in any management role.

Who Should Attend:

Managers who wish to acquire further skills, or who have attended our Introduction to Management programme and wish to progress further.

Training Course Overview/Content:

Introduction & Objectives

Revisit the essential skills to management
• Assess your current management style
• Refresh yourself on the five essentials to management
• Look at your results through effective management skills
• Self assessment

Team management
• How to get your team working together
• Monitoring the stages of team development
• Identify team roles and your own role in team management
• Conducting team briefings for best results

Relationship building through coaching and counselling skills
• What is the difference between coaching and counselling?
• What are the skills required to be a good coach?
• Different coaching styles
• The value of using coaching to influence performance

The true empowerment of delegation
• Do we delegate?
• How do we delegate?
• The do’s and don’ts of delegation
• Delegate to motivate

Effective use of your time
• Running meetings effectively
• Learning to balance your time with your team
• Priority setting
• Dealing with other people’s time

Managing for Results
• The links between effectiveness and efficiency
• Managing stakeholders and their expectations
• Managing change

Leading the way
• Understand your leadership style
• Teams and team working
• Balancing teams and team roles
• Developing the team

Action Planning

Review of Programme