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Training Course Summary:

This intensive two day course will cover the essential skills required for managers making the transition from operational to senior management positions. The course will focus on the change in personal perspective that will need to be adopted to consider organisational as well as individual and team goals.

By the end of this course you will be able to:

Define the differences between senior management and operational management.
Adapt existing leadership skills into a more empowered and creative approach to leadership
Develop your ability to think in visionary terms.
Understand the issues and dilemmas now facing organisations at a strategic level.
Recognise the key principles of process management.
Set objectives and manage performance in relation to the organisation as a whole.

Who Should Attend:

Suitable for existing managers who will shortly be moving into a more senior position or those already in senior roles who are looking to develop their skills further.

Training Course Overview/Content:

Making the Change to Senior Management

The challenges and opportunities facing new senior managers
Taking the organisational perspective
Changes in the business environment
Your Organisation and the Business Environment

Your role in relation to your organisation’s objectives as a whole
Working with and understanding the power and influence of stakeholders
Dealing with uncertainty and complexity

Business Management

Working and influencing across the organisation
Long term business planning - taking a longer term perspective
Developing a broader outlook - changing mindset

Process Management


Adapting and developing new skills to manage process changes
How to transform business processes for sustained competitive advantage
Understanding the fundamental differences between radical transformation and continuous improvement
The key principles and concepts of process transformation

Performance Management


A strategic view of performance management
Managing performance and setting objectives in relation to the organisation as a whole

People Management


Managing other managers: the new skills this role demands
Adapting existing leadership skills into a more empowered and creative approach to leadership
Creating an effective people management strategy
Directing versus managing people
Acquiring or refreshing your coaching skills to bring out the best in others