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Training Course Summary:

This course helps delegates to establish practical strategies to motivate their team for optimum performance. It shows you how to identify common de-motivators and prevent these from attacking morale. You will learn effective communication techniques to ensure everyone is working to same objectives, and improve your skills in understanding the unique needs of individuals to heighten motivation on a personal level.

Who Should Attend:

This workshop is designed for managers, team leaders and supervisors who wish to develop excellent morale and high quality performance from all team members.

Training Course Overview/Content:

• Recognise the signs of de-motivation
Realise what de-motivates people
Spot signs of de-motivation
Handle de-motivated individuals effectively
• Be a motivator
Learn theories of motivation
Identify individual needs
Implement six best practice principles
• Use different leadership styles
Apply different styles depending on the task, the team and the individual
Acquire tools and techniques for decisive leadership
Handle ‘difficult’ behaviour effectively
• Develop communication skills
Put feedback to good use
Develop assertive behaviour
Nurture questioning and listening techniques

What do I get out of it?
• Fluency in the motivational concepts of Herzberg and Maslow
• The ability to identify key self-motivating factors as well as the key factors that motivate team members
• More effective leadership techniques and an understanding of their impact
• The confidence to provide appropriate feedback to improve performance