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Training Course Summary:

What is it about

The ability to distil key points and document decisions and actions is a technique that can be taught and perfected. Minute taking is not about speedwriting but about recognising what is important and understanding the needs of the participants. This course will show you how to compile concise meeting notes covering all key points without wasting words or time

What do I get out of it?
• A clear understanding of the minute-taker’s role
• A checklist of what should be included in minutes
• Accurate, brief and clear minutes
• Understanding of the important dynamic between the minute-taker and chair
• Listening techniques to enhance concentration

Who Should Attend:

Anyone who is required to take factual records of meetings and distribute action points afterwards

Training Course Overview/Content:

Understand the purpose and different types of minutes
• Learn the various types of minutes and writing styles available: • The duties and responsibilities of the Chair and minute taker
• Working in partnership with the Chair
• Devising an agenda - where to start and what other people will expect
• Using the agenda in practice
• Improving your listening skills
• Note taking - practical excercises
• Being selective and sorting information effectively
• Minuting workshop and practice excercise
• Defining a good set of minutes
• Re-writing badly done minutes
• Bad minutes - feedback session
• Overcoming the passive voice
• Correct tone and professional language
• Questions and answers with our experienced trainer