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Training Course Summary:

Participate productively and assertively in each and every meeting in order to achieve the outcomes you want.

Create a confident first impression at meetings in order
to achieve credibility, build rapport and reduce resistance
to your objectives
Develop non-verbal communication skills to strengthen face-to-face communication to your advantage
Learn to present your case with impact and understand the principles of negotiation to achieve win-win situations

Who Should Attend:

If you are struggling to stand out during meetings, or wish to improve your success in meetings, then this course has been created for you.

Training Course Overview/Content:

Understand the purpose of the meeting
Set clear objectives as to what your required outcomes are - create your own "shopping list"
What are your priorities (core values) and preferences (peripheral tastes)?
Communication
How to maximise impact by making a confident start - using all your communication capabilities
Listening techniques - active listening and mirroring
How to maximise impact by using the 3 "V"s of communication
Presenting your case
Structure your case to avoid irrelevance and make an impact by focussing on key organisational and individual benefits
Make people flexible and negotiate towards mutually agreeable outcomes
Deal with disagreement through assertive behaviours