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Training Course Summary:

This two day course covers the essential skills and personal qualities that will produce highly effective leaders. Delegates will discover practical and straightforward ways to lead, organise and motivate in order to achieve outstanding performance and results.


By the end of this course you will be able to:

Identify the key skills and characteristics of successful leaders and team managers.
Understand your preferred leadership style and develop personal strategies for enhancing the effectiveness of your team.
Develop your team’s strengths.
Understand how to manage different personalities and encourage mutual respect and cooperation from all team members.
Manage effective team meetings and briefings and carry out delegation duties assertively.
Resolve conflict and deal with difficult people and situations confidently and positively.
Create and maintain an ongoing action plan for continuous improvement of the team and your individual management and leadership skills.

Who Should Attend:

Suitable for supervisors and team leaders who are looking to provide clear direction and leadership to their team and ensure maximum effort, commitment and motivation in the achievement of team objectives. This course is a progression from 'People Management Skills for New Supervisors and Team Leaders'

Training Course Overview/Content:

The Art of Effective Team Management and Leadership

Understanding the role and characteristics of a successful leader
Recognising and reviewing your personal style of leadership
Assessing the key leadership skills

The Effective Team

Identifying the traits of an effective team
The key techniques for competent team working
Managing the expectations of your team

Building a Successful Team

Distinguishing team roles and responsibilities
Creating the ability to recognise and manage different personalities
Encouraging mutual respect and cooperation with your team
Identifying team strengths and development areas

Motivating to Achieve Results

Setting a clear direction
Keeping the team on target
Providing support and recognition

Keeping Communication Channels Open

Assertive team briefing and meetings
Dealing with difficult situations
Handling conflict within the team and promoting cooperative team behaviour

Enhancing Team Performance through Training and Development

Developing the skills of individuals
Problem-solving and decision making within the team
Letting team members take greater responsibility - moving towards an empowering environment
Personal Development

Creating your personal development plan
Creating your team development plan