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Training Course Summary:

Become an effective manager. Be introduced to the five key areas of modern management: 1 Communication 2 Goal setting 3 Effective time management 4 Monitoring 5 Motivating your team

Course Objectives:
What your team expects from you and how not to let them down
Develop the interpersonal skills vital to a successful manager
Motivate your team by example
Hone your working style to manage time effectively and delegate with confidence

Who Should Attend:

Newly appointed or soon to be appointed managers.

Training Course Overview/Content:

Roles and responsibilities: know and feel comfortable with your role; meet the expectations of your team; learn the five key responsibilities of a manager and how to implement them consistently
Communicate effectively: identify your own communication style; improve communication both upwards and downwards; realise the importance of regular meetings; develop assertive behaviour
Management style: use the appropriate style of management depending on the team, task and individual; motivate your team; delegate tasks with confidence; manage your own time effectively
Manage performance: define performance standards and use appropriate tools / indicators; know how to set goals and SMART objectives; deliver both motivational and developmental feedback; deal with difficult situations and people through role play and discussion