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Training Course Summary:

Emotional Intelligence (EI) that makes the difference between average and star performers in leadership positions. Exceptional leaders appear to be those who have greater levels of self awareness and who are not only able to manage themselves but also able to understand and work effectively with others.

This interactive two day programme is perfect for the leader who wants to develop their own Emotional Intelligence and lead their teams to enhanced performance.

By attending this programme participants will:

Understand the EI model and its core competencies
Discover the benefits of EI to the leader, the team and the organisation
Identify strategies and opportunities to apply EI in their leadership role
Learn how to build relationships with others which enable them to lead more effectively

Who Should Attend:

Is it right for me?
This course focuses specifically on the application of EI to the leader. Those wishing to have a general overview of EI theory may wish to consider Emotional Intelligence for Improved Business Results.

Training Course Overview/Content:

What is Emotional Intelligence?

Defining EmotionaI Intelligence (EI)
Outlining the core EI competencies
The benefits of becoming a more Emotionally Intelligent leader
Assessing your own EI
A framework to develop EI leadership competencies
The Self Aware leader

The importance of self awareness for a leader’s development
Understanding your personal leadership strengths and weaknesses
Understanding your emotional responses and their impact on others
Seeking on-going feedback to become a more self aware leader
The Self Managed Leader

The benefits of managing and controlling your emotions
Staying focused and calm under pressure
Self motivation to achieve goals
The Socially Aware Leader

Understanding and empathising with others
Building rapport with a broad range of people
Managing and engaging emotions within your team
Leadership strategies for developing more Emotionally Intelligent teams
Building and Managing Relationships

Why relationships succeed or fail
Building and manage internal and external relationships
Communicating with and influencing others for enhanced results
Managing conflicts with others
Developing others using emotional coaching
Action Planning

Developing a personal action plan to support your return to the workplace