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Training Course Summary:

This workshop will provide individuals with guidance in the knowledge and skills essential to participate in the interview process, help induct new employees into the workplace and effectively coach them through their first few months within the organisation.

By the end of this course you will be able to:

Feel confident in participating in the interview process.
Plan and prepare for an interview.
Project a professional image during the interview that puts the candidate at ease.
Create an induction process that enables the new starter to feel confident and at home in the organisation.
Maximise the induction and accelerate the performance of individuals new to the role.

Who Should Attend:

Suitable for PAs, Secretaries and Administrators who are involved in interviewing, inducting and coaching.

Training Course Overview/Content:

Assisting with Successful Interviews

Establishing an open environment in which the candidate is encouraged to open up
Overcoming barriers to communication
Building rapport quickly
Keeping the interview on track
Inducting a New Colleague

Identify the needs of a new colleague
Design an induction process
Develop check lists
Making the employee feel part of the team
Coaching for Success

Explain the psychological theories of coaching
Develop your coaching ability and style
Utilise a broader range of coaching skills and techniques