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Training Course Summary:

Business demands place an ever increasing burden on a diminishing work force. Computers enable us to do things faster but we still need efficient procedures to ensure that the right messages are received and acted upon by the right people. This course enables those attending to improve office procedures through better planning, organising and control as well as effective communication techniques.

What You Will Learn
Decide objectives
Set priorities: important vs urgent
Plan, organise and control
Delegation
Handle paper only once
Anticipate events
Listen actively
Get it right first time
Use technology wisely

Who Should Attend:

All those who work in offices and who need to meet tight deadlines using efficient procedures