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Training Course Summary:

This course looks at the basics of computer hardware and the operating systems that run on computers.

Composed of 3 days’ hardware and 2 days’ software training, this is an accelerated course and an element of self study is involved. On the course itself, course participants learn to take apart a PC and reassemble the machine and how to fault-find PC problems. The purpose of different components and hardware is explained and course participants learn the various types of processors, memory, PC peripherals, PC expansion buses and hard drives.



The course also teaches course participants about the various Operating Systems, their features and differences, how to install them, and how to fault find the Operating Systems. This course will prepare course participants for the following exams.



· A+ Operating Systems Technologies 220-302

· A+ Core Hardware exam 220-301

On completion of both exams course participants will become an A+ Certified Technician.

Pre-Requisites:

Course participants should be comfortable with using a PC, and have some prior knowledge of PC hardware and software. Spring can offer the two-day PC Fundamentals course based on demand, which fulfils these prerequisites.

Who Should Attend:

This course will prepare course participants for the following exams:

· A+ Operating Systems Technologies 220-302

· A+ Core Hardware exam 220-301

On completion of both exams course participants will become an A+ Certified Technician.

Training Course Overview/Content:

PC Hardware

· Course participants learn about the various system boards available for computers as well as their incorporated features such as IRDA, comports (Serial),LPT (Parallel),keyboards and mice.

· The evolution of processors and the different processors used in PCs from AMD to INTEL, is then explained, followed by the development of hard drives, tape drives, CD-Rom and DVD.

· The course covers ESDI,EIDE, ATA, SCSI, CD-ROM, CDRW, CDR, DVD, LS-120 and floppy disk and RAID.

· Course participants then look at the different Expansion Bus architectures used in PCs such as ISA buses and PCI buses, together with the different memory technologies used in computers, from DRAM to EDO to SDRAM and beyond



PC Operating Systems

The course covers the following Microsoft Operating Systems:

· DOS

· Windows 98

· Windows 2000

· Windows XP

The course highlights the features and differences between Operating Systems,16 and 32 bit OS 's, boot procedures, architectures and the minimum requirements of a PC to run the operating systems. Customising Operating Systems as well as the network and Internet features of Microsoft Operating Systems is also covered.

· Troubleshooting and Replacement/Removal Procedures

· This part of the course looks at how to fault-find and repair a problem on a computer, as well as the precautions and safeguards that should be taken when working on a PC and the various faults that may develop because of software problems and how to resolve them.

· Networking

Includes an overview of networking from Token Ring to Ethernet and the various network protocols such as TCP/IP &NetBEUI.

Qualifications:

Recommended as preparation for exam(s):
• A+ Core exam - 220-301
• A+ Certification Operating System Technologies exam - 220-302