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Training Course Summary:

Create business documents that achieve your objectives first time, everytime.

Eradicate poorly written communication, which can have disastrous results for your organisation, cause anguish and waste time
Increase the impact of your message with clear and succinct phrasing,Make complicated information easier to understand, Provide a permanent record of communication and send the same information to a large number of people

Who Should Attend:

Those who do a large amount of writing in their job. Staff who find themselves constantly proofreading their documents and making corrections.

Training Course Overview/Content:

Identify your objective and write to meet it
The key to success is: 'keep it short and simple'
Structure your letters effectively
Plan the content to get your message across
Learn standard letter layout
Practice your skills by writing drafts and undertaking exercises throughout the course
Experience a brief overview of minute taking and report writing
Punctuation and grammar
The essential building blocks of a sentence
E-mail etiquette