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Training Course Summary:

This practical course provides an insight into one of the core skills all managers must possess – delegation. As well as exploring what to delegate and when, it will also provide immediately useful coaching and development techniques that are fundamental to delegating effectively.

Who Should Attend:

Managers, supervisors or team leaders who need a better understanding of how and when to delegate.

Training Course Overview/Content:

• Recognition of what should and shouldn’t be delegated
• The ability to empower and develop individuals
• Competence in techniques to overcome resistance and delegate in practice
• Managing empowerment
The 3 greatest sins
Why we avoid delegating
The benefits of delegating
Focusing on objectives rather than tasks
Using delegation as a motivational tool
• How to delegate
Introducing a detailed structure on how to delegate effectively
Ensuring a successful outcome for all involved
How to maximise the skills of your team members
What should & should not be delegated
• Coaching individuals
Analysing the different management styles
Improving your listening & coaching skills
How to deal with different ability & confidence levels
How to give developmental feedback & appraise your staff
• Putting it all into practice
Case studies
Role plays