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Training Course Summary:

Baseline training for Cisco and Channel Partner salespeople


COURSE OBJECTIVES


After completing this course, the student should be able to:


Recognize Cisco technology groups
Recognize the following Cisco Solutions: Campus LAN, Wireless WAN, Optical Networking, IP Telephony / IP Contact Center, Storage Networking, Content Storage, Video, Highs Speed Access (Global DSL and Cable)Security / VPN, Network Management, Service and Support
For each Cisco Solution category listed, account managers will be able to:


Recognize the main business operational needs which require the solution
Recognize the general IT solution for the operational needs
Recognize the Cisco product families and series that make up the Cisco IT solution
Explain the ROI benefits of the Cisco solution
Identify probing questions and other strategies which help identify a companys operational needs in order to position the optimal Cisco solution
Recognize importance of complete sale
Recognize how Cisco solutions can combine to meet customer needs
Recognize AVVID and how it relates to Cisco products and solutions
Identify Cisco tools and resources available to help account managers succeed

Pre-Requisites:

Sales Networking 101

Who Should Attend:

Channel Partner/Reseller
Employees

Training Course Overview/Content:

Module 1: Course overview

Module 2: Why Cisco?

Module 3: AVVID

Module 4: Campus LAN

Module 5: WLAN

Module 6: WAN

Module 7: IP Telephony

Module 8: Security

Module 9: Network Management

Module 10: Service & Support

Module 11: Optical

Module 12: Storage

Module 13: Content Networking

Module 14: Video

Module 15: High Speed Access

Module 16: Case Study

Module 17: Tools and Resources