Training Course: Benefits Management & Business Acceptance
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Training Course Summary:
When organisations commission new IT systems to support business change the ultimate aim is to improve the business by deriving benefits from the system. Understanding what those benefits should be, ensuring the solution implementation delivers them and ultimately planning how to measure the success of the change are the key issues that this course addresses.Pre-Requisites:
NoneWho Should Attend:
Project Managers, Business Analysts, Business Managers, Service Managers and other key stakeholders involved in benefits management of new systems; those who predict expected benefits, those responsible for monitoring the business case through the change and those who ultimately accept the system (UAT) and apply it to deliver the benefits to the business.Training Course Overview/Content:
Introduction to benefits managementDefining the business benefits
Planning for benefits management
Testing for business acceptance
Test design techniques
Test planning, management and confirmation
Reviewing the business case
Implementing the business change
Benefits delivery

