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Training Course Summary:

This programme helps managers to support their remote teams by examining their staff’s experience and levels of self motivation and to adopt the most appropriate methods of communication to maintain continual contact. Participants will explore the success factors and problems experienced by remote teams, helping them develop a management plan to overcome the problems of communicating across distance.

Who Should Attend:

Managers or team leaders who are responsible for managing staff remotely.

Training Course Overview/Content:

Programme Focus
Introduction & Objectives

Best practice
• Review the operational framework to facilitate remote staff
• Utilise the appropriate management style to facilitate remote teams
• Appreciate the differences between traditional teams and remote teams

Management style for remote teams
• Apply new techniques and approaches necessary for the changing work requirements
• Review reporting lines and authority levels
• Define responsibilities associated with sponsors and shareholders
• Defuse the amplifier effect with remote teams by maintaining contact and being aware of their problems

Reviewing effectiveness of remote working
• Explore the possibilities of incentives or bonuses
• Discover how to maintain a results-orientated, rather than an activity-orientated culture
• Identify criteria specific to selection of people suitable for working in remote teams

Managing performance and mentoring
• Facilitate skill sharing, mentoring and co-operation by ability involving problem solving abilities
• Understand the importance of meeting the emotional, psychological and physical requirements of remote staff
• Implement an agreed behaviour contract by setting out the performance standards required
• Create and retain a sense of belonging to the organisation by keeping everyone up to date

Communication, control and resources
• Adapt traditional motivational and managerial strategies to maximise communication
• Clearly establish team purpose
• Establish practical and emotional support systems for remote teams

Review of Programme