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Training Course Summary:

At the end of this course you will be able to:
Maintain Agency Stock records and TINS tables.
Display printer status and action linkage.
Add, amend and delete ticket modifiers.
Produce tickets for selected passengers and flight segments.
Input itinerary remarks and produce travel itineraries.
Use the correct procedure to void and unvoid tickets.
Issue exchange tickets with additional collections.
Build a manual fare for itineraries that are unable to quote.
Access and interpret Payment Reports for BSP Electronic Reporting.
Prepare, revalidate and refund Electronic Tickets.
Complete end of day procedures conforming to IATA requirements.
Practice Fallback and Recovery procedures.

Who Should Attend:

Improve customer service by using automated document production.
Competent ticket stock control compliant with IATA procedures.
Booking and ticketing process completed simultaneously.
Improve accuracy through automation.