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Who Should Attend:

CarMaster provides access to more than 44 car vendors with 14,000 rental locations world-wide to meet your customer’s business and leisure requirements.
Knowledge to confidently action car reservations, enhancing the current services offered to your customers.
Ability to book vendors with instant confirmation to provide a more professional service to your clients.
Reduction of costly telephone calls to car vendors.
Increased productivity using leading edge communications networks.

Training Course Overview/Content:

At the end of this course you will be able to:
Recognise and understand the implications of the different links between the Galileo® system and car vendors.
Obtain and interpret CarMaster™ availability screens.
Select the most competitive rates.
Use search qualifiers to find the most suitable vendor and car type.
Access and interpret car descriptions and rental conditions.
Sell cars with and without optional equipment.
Modify and cancel car reservations.
Utilise the Galileo® queuing system to communicate directly with car vendors.