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Training Course Summary:

At the end of this course you will be able to:
Recognise and understand the implications of the different links between the Galileo system and hotel vendors.
Obtain hotel information from the Hotel Index facility.
Access and interpret RoomMaster’s availability displays.
Use search qualifiers to find the most suitable property.
Display and interpret hotel descriptions and booking conditions.
Sell hotel rooms with and without optional information.
Modify and cancel hotel reservations.
Utilise the Galileo queuing system to communicate directly with hotel vendors.

Who Should Attend:

RoomMaster provides access to more than 37,000 hotel properties world-wide to meet your customer business and leisure requirements.
Knowledge to confidently reserve hotel rooms, enhancing the current services offered to your customers.
The ability to book vendors with instant confirmation to provide a more professional service to clients.
Reduction of costly telephone calls to hotels.
Increased productivity using leading edge communications networks.