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Training Course Summary:

The course has been designed for sales professionals wishing to develop their skills in building client relationships. The importance of fully understanding the client's requirements and then providing intelligent tailored solutions are central to the course theme. Researching and understanding problems and then turning them into needs is examined. It is through concentration on the client, rather then the product pitch which will ensure the success of the sales person and the course considers practical methods of drawing the customer's precise requirement and forming long term partnering relationships.

What You Will Learn
An understanding of the importance of research and suggested research methods, An approach to developing relationships in order to understand needs and then close the sale based on knowledge, A structured approach to the sales process, The importance of effective service in developing the long term sale.

Who Should Attend:

Sales people working in a service consultancy environment who need to use a consultative approach.