Back to Search Results

Training Course Summary:

This course will assist you in understanding common causes of high staff turnover and provide an overview of various methods and strategies available that may assist you in reducing the number of leavers - the benefits of which include improved staff morale, more productive teams and reduced recruitment and training costs. This course offers practical and informative solutions to staff turnover and its associated problems.

Course Objectives:
What is meant by retention and why staff retention is so important
Understand how to measure and evaluate existing and historical staff turnover
Use and analyse exit interviews to gain an understanding of the causes of staff turnover
Objectives, strategies and tactics to improve staff retention
Relate staff retention strategies to your own organisation

Who Should Attend:

Line managers, members of the HR/personnel team or anyone involved in managing staff turnover issues at work.

Training Course Overview/Content:

Recording and assessing: how to calculate staff turnover and the costs to the organisation
Conducting and analysing exit interviews: analysis of common reasons for leaving and the identification of trends
Ways to improve staff retention:
Employee satisfactions surveys
Induction
Motivation and morale management
Training and development
Remuneration and incentivisation
Managing physical and inter-personal working conditions
Using performance management and staff assessments
Providing a balanced work / homelife and how to incorporate family friendly policies
Communication
Job enrichment, enlargement, development
How does this relate to your own organisation?