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Training Course Summary:

This course equips leaders with the practical tools and techniques to develop high-performing teams which maximise performance and deliver results. This is a highly practical course using case studies and best practice.

By the end of this course you will be able to:

Recognise the characteristics of high-performing teams.
Identify and maximise talent within the team.
Understand the actions and behaviours of effective team leaders.
Use a combination of approaches to engage, empower and motivate the team to maximise and sustain performance

Who Should Attend:

Suitable for managers who are focused on raising their own performance and want to transform their team into a high-powered, motivated unit which consistently arrives at successful outcomes.

Training Course Overview/Content:

The Characteristics of High-performing Teams

What is a ‘team’? Identifying the types of teams
The characteristics of high-performing teams
The impact of effective teams on business results

Your Role as a Leader of the High-performing Team

The skills, qualities and behaviours of an effective team leader
Identifying your personal leadership and influencing style
Understanding the impact your style has on others
Flexing your style to meet the needs of all individuals within the team

Team Development


Identifying the stages of team development and the practical actions an effective leader should take
Auditing your own team - which stage of team development is it at?
The practical actions required of the team leader to move the team forward to the appropriate stage at the appropriate time

Team Roles


Identifying the strengths of each team member and the roles they play
Delegating activities to appeal to personal strengths and to improve areas for development
Managing team dynamics to improve team performance

Setting the Direction of the Team


Developing the common vision and building commitment to it
Aligning team and personal objectives to that of the organisation

Communicating Effectively With Your Team


Maximising the effectiveness of team meetings, briefings and team process reviews
Delivering difficult messages to the team
Using the skills of appropriate enquiry
Developing and Motivating the Team

Practical tips to motivate the team
Using effective delegation to motivate, develop and empower the team
Providing recognition and celebration for successes

Dealing with Conflict and Poor Performance


Identifying and developing your conflict management style
Dealing with difficult people in a positive and professional manner
Giving feedback to poor performers to improve results