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Training Course Summary:

Over the last few years there has been considerable research into Work Related Stress (WRS), and it has not become possible, with confidence, to help managers to understand and manage the impact on their organisation. This course is designed to provide clear guidance and practical advice to those with responsibility so that they can meet their legal and ethical obligations. This course also provides delegates with information on recognising the symptoms of stress in the organisation, and provides a structured approach to removing or reducing the adverse affects.

Course Objectives:
Clearly define stress and pressure
Have a clear understanding of the legal framework of responsibility for both the employer and the employee
Understand the causes and effects of stress
Understand the importance of preventing stress rather than solely dealing with the effects
Take a structured approach to dealing with stress in terms and organisations

Who Should Attend:

Those who have a responsibility for the well being and performance of employees, particularly, those working who are working in human resources, health and safety, occupational health, line managers, team leaders, and company directors.

Training Course Overview/Content:

Explanation of Stress:
Individual responses
Work Related Stress
Effect on the organisation
The legal framework:
Duty of care
Health & Safety
Mitigating factors
Stress Policies
Occupational Stress:
The Seven Factors which cause stress
The five step Risk Assessment process
The three levels of interventions
Planning interventions and measuring their effectiveness
Case Studies:
Putting the knowledge gained into use