Back to Search Results

Training Course Summary:

This programme is designed for individuals in middle to senior management roles, who have never been trained for their new responsibilities. Participants are encouraged to envisage a situation where they, as the manager, may not be the natural leader of their team. This programme shows managers how to become that leader.

Who Should Attend:

Middle and Senior Managers and others who aspire to be effective in a management role and who wish to lead, not merely manage.

Training Course Overview/Content:

Introduction & Objectives

What is leadership?
• The styles available
• When each one should be used
• Is leadership born or made?

The three great sins
• Communicate more!
• Learn to delegate
• How to provide support

Earning respect
• Being more assertive
• Saying the way it is
• How do we gain respect?

Performance management
• Monitoring performance
• The Coaching Model
• When to delegate

Team roles
• What are the roles?
• What role are you?
• Making the team fully cohesive

Empowering and motivating
• Delegating objectives
• What empowerment is
• How to motivate

Problem solving
• Problem analysis
• Practical techniques for problem resolution

Putting it all into practice
• Leadership attributes
• Case studies
• The Mastery ladder
Review of Programme