Where:
UK Dates & Onsite
Duration:
2 days
Price:
£1,185
Times:
9.30 -4.45
Training Course Summary:
This programme is designed for individuals in middle to senior management roles, who have never been trained for their new responsibilities. Participants are encouraged to envisage a situation where they, as the manager, may not be the natural leader of their team. This programme shows managers how to become that leader.
Who Should Attend:
Middle and Senior Managers and others who aspire to be effective in a management role and who wish to lead, not merely manage.
Training Course Overview/Content:
Introduction & Objectives
What is leadership?
• The styles available
• When each one should be used
• Is leadership born or made?
The three great sins
• Communicate more!
• Learn to delegate
• How to provide support
Earning respect
• Being more assertive
• Saying the way it is
• How do we gain respect?
Performance management
• Monitoring performance
• The Coaching Model
• When to delegate
Team roles
• What are the roles?
• What role are you?
• Making the team fully cohesive
Empowering and motivating
• Delegating objectives
• What empowerment is
• How to motivate
Problem solving
• Problem analysis
• Practical techniques for problem resolution
Putting it all into practice
• Leadership attributes
• Case studies
• The Mastery ladder
Review of Programme