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Training Course Summary:

This is a new course that will support the IP Telephony Express CQS for CallManager Express and Cisco Unity Express solutions. IPTX1.1 will be a five day course that teaches how to install, configure and troubleshoot Cisco CallManager Express and Cisco Unity Express. Target audience is expected to have CCNA level skills but no voice or VOIP knowledge. Course will include ~ two days of VOIP and QOS content from other IPC courseware.

Course Objectives

After completing this course the student should be able to:

Describe Cisco CME system's features, positioning strategies, and deployment models
Describe the key features and functionality of Cisco CME system.
Describe CCME/CUE market, positioning strategies and deployment models
Explain the differences between traditional voice and voice over IP.
Describe the key features and functionality of Cisco CME
Describe the key features and functionality of Cisco CUE.
Configure analogy voice interfaces, digit voice interfaces, dial peers to setup VoIP communications.
Configure additional Cisco CME features. This includes GUI features, phone features, TAPI and network
Explain the need to implement QoS and explain methods for implementing and managing QoS using AutoQoS
Discuss the Cisco CME/CUE deployment scenarios and issues.

Pre-Requisites:

CCNA level of networking expertise

Who Should Attend:

Customer / Channel Partner/Reseller