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Training Course Summary:

Increasingly, the effectiveness of the traditional and unstructured interview is being questioned. Both the cost of wrong selection decisions and the chances of missing the right person are increased by the reliance on basic techniques. This course will widen the horizons beyond basic interview skills. It will introduce delegates to behavioural interviewing and the use of competencies in selection. It will also review the other tools available for selection including psy chometric testing and profiling and assessment centres.

Benefits:


The use of competencies in selection
The key elements of behavioural interviews
The correct interview behaviours for conducting behavioural interviews
Additional interview structures in use for selection
Using and abusing psychometric tests and profiles in selection
The use and value of assessment centres in selection

Who Should Attend:

Managers and professionals with basic interview skills who wish to evaluate methods that will have greater chance of correct selection decisions.

Training Course Overview/Content:

Comparing selection techniques
The use and effectiveness of selection techniques in the UK
Understanding the limits of typical selection interviews
Avoiding common interview errors
Behavioural interviews
Establishing the behaviours to be clarified in the selection process
Structuring the behavioural interview
Developing and using a questioning style appropriate to behavioural interviews
Conducting behavioural interviews
Evaluating the candidates
Other structured interviews in current use
Interviewing against other than behavioural criteria
Evaluating the most effective structure for an organisation and for a position
Psychometric tests and profiles in selection
Understanding the principles and best practices of psychometric testing and profiling
Knowing what is available and how to establish the appropriate tools
Using psychometric instruments in selection
Linking psychometrics to competencies
Assessment centres in selection
Understanding when assessment centres are appropriate
Constructing assessment centres
Ensuring that assessment is valid and reliable
Understanding the costs and benefits of assessment centres
Continuing personal development
Taking stock of current practices
Committing to an action plan to continue the learning