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Training Course Summary:

We all experience stress in the challenges of work, and the daily routine of our lives, however, we can enhance our ability to handle stress by developing an understanding of how stress works and how we can work effectively with it. This programme provides a practical guide to stress management.

Who Should Attend:

Anyone wishing to understand the causes of stress and how to reduce the effect of stress both in the workplace and at home.

Training Course Overview/Content:

Introduction & Objectives

What is stress?
• Understand and recognise the signs
• Identify what impact stress can have on you
• Understand how stress can impact on your life
• Recognise your own causes and triggers
• Understand the stress curve and zones

Finding the source of stress
• Identify the main sources of stress

Effective techniques for dealing with stress
• Different personality types and stress
• Taking control
• Time and prioritising techniques for managing stress
• Assertive communication
• Dealing with negative and aggressive people

De-stress strategies
• Three levels of dealing with stress
• Looking at ways of reducing stress
• Remedies to maintain low stress levels
• Developing a personal stress management plan

Review of Programme