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Training Course Summary:

Do you regularly find yourself panic recruiting? Is your staff-churn higher than your competitors? Are your operations at risk because you can’t find the right staff or keep recruiting the wrong ones? Failings in the recruitment and selection process can do more damage to your business than almost any other factor. If there is one thing that the Reed group of companies knows about, it is making the right match!

Who Should Attend:

This is an essential course for anyone involved in the recruitment and selection process in any way

Training Course Overview/Content:

• Competence in design and implementation of an attraction and selection process
• Guidelines to ensure your interview process is legally compliant
• The skills to refine your job profiles to enable more targeted searches
• An understanding of a competency model to avoid poor selection


Preparation
• Clearly define required competencies
• Use person specifications
• Make short lists work for you

The selection interview
• Use a structure to balance emotional reaction
• Build a relaxed atmosphere to improve communication
• Acquire different selection techniques for different roles

Effective communication skills
• Questioning techniques
• Active listening
• Non-verbal communication

Getting it right
• Learn from other’s mistakes
• Current legislation
• Avoid the ‘halo’ and ‘horns’ effect