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Training Course Summary:

Writing for results means producing effective documents. Effective writing achieves the result that the writer intends. Most working documents are read because the reader must read them: the writer's task, therefore, is to make reading as easy as possible.

Who Should Attend:

Anyone who needs to improve their written communication style and technique.

Training Course Overview/Content:

Introduction & Objectives

Writing to communicate
• What is communication?
• The three golden rules of effective writing
• Different kinds of document and how to use them well

Why is email different?
• Advantages
• Disadvantages
• Structure
• Greetings and signatures
• Web links
• Page layout
• Email policies

A systematic approach
• Planning
• Writing
• Editing

Clarifying your objective
• Analysing the audience
• Creating a message
• Gathering and organising information
• Creating a plan

Clarifying your objective
• Analysing the audience
• Creating a message
• Gathering and organising information
• Creating a plan

Tips for writing effectively
• Producing a first draft
• Using visuals: graphs, tables, diagrams

Constructing paragraphs
• Editing sentences
• Choosing words wisely
• Using spell check and grammar check

Practical exercises
• Writing emails and letters for a variety of scenarios

Action session
• Participants identify actions they will take as a
result of attending the programme

Review of Programme