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Training Course Summary:

This one-day course explains in simple language what ISO9000 is, and how it is implemented in an organisation.

What You Will Learn
How to define the word quality
The difference between quality assurance and quality control
How the ISO9000 quality assurance system came into existence
How the organisation s policies and procedures relate to ISO9000
An explanation of each of ISO9000 s sections
How to translate the jargon of the Standard into simple English
How the ISO9000 sections relate to your organisation s existing policies
The purpose of internal and external quality auditing

Who Should Attend:

Managers who are thinking about introducing a quality system into their organisation, and who want to know if ISO9000 is right for them.