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Training Course Summary:

Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements. Upon completion of this course, you should have a higher degree of confidence that the designs you provide for your customers meet the criteria of being sustainable and reducing post-deployment support requirements


COURSE OBJECTIVES


After completing this course, the student should be able to:


Explain the impact of different messaging environments (Domino/MS) upon a Unity design.
Design a large voicemail solution.
Network Unity with legacy voicemail systems.
Explain approved Cisco Unity deployment models.
Apply a repeatable design methodology.
Design solutions that meet specific customer needs.
Design solutions that interoperate with legacy voicemail systems

Pre-Requisites:

Learners should have completed the Unified Communications System Engineer (Unity) and Cisco IP Telephony (CallManager) courses and understand the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows 2000 and Windows 2003 are also recommended

Who Should Attend:

Channel Partner/Reseller
Customers

Training Course Overview/Content:

Module 1: Design a Unity Solution


Lesson 1: Determine Presales Requirements
Lesson 2: Preliminary Design and Budget
Lesson 3: Plan
Lesson 4: Final Design Phase
Module 2 Infrastructure Components Affecting Unity Design


Lesson 1 Database and Directory Components
Lesson 2 Directory with Exchange 5.5
Lesson 3 Directory with Windows 2000
Lesson 4 Directory with Lotus Domino
Lesson 5 How Unity Interacts With Directories
Lesson 6 The Mailstore with Exchange 5.5
Lesson 7 The Mailstore with Exchange 2000
Lesson 8 Coexistence of Exchange 5.5 and Exchange 2000
Lesson 9 The Mailstore with Domino
Lesson 10 Auxiliary Components
Module 3: Large-Scale, Voicemail-Only Systems


Lesson 1 Infrastructure Considerations
Lesson 2 Capacity Planning Considerations
Lesson 3 Deployment Considerations
Module 4: Cisco Unity Deployment Models


Lesson 1: Deployment Models
Lesson 2: Common Dial Plan Issues
Lesson 3: Common Bandwidth Provisioning Issues
Lesson 4: Common Branch Offices Voice Mail Issues
Lesson 5: Centralized Messaging Design Rules
Lesson 6: Distributed Messaging Design Rules
Module 5: Voicemail Interoperability


Lesson 1: Unity Bridge and Avaya Interoperability
Lesson 2: Unity Bridge and Avaya Design Guidelines
Lesson 3: Implementing Unity Bridge
Lesson 4: Nortel Products and VPIM v2
Lesson 5: Designing VPIM Solutions
Lesson 6: Implementing VPIM