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Training Course Summary:

This programme introduces individuals to varied techniques designed to help think through business issues creatively and innovatively. Participants will be introduced to rational and logical thinking techniques for making decisions, solving problems, minimising risks and harnessing opportunities.

Who Should Attend:

Any member of staff who would like to be more innovative and dynamic in their approach to problem solving and creative thinking.

Training Course Overview/Content:

Introduction & Objectives

Self assessment
• Review your own approach to creativity
• Identify barriers to creativity at work
• Fostering creativity at work
• Self assessment to identify new ways of approaching traditional business issues

Creative thinking techniques
• Techniques for thinking creatively
• The “gurus” of creative thinking and rational process
• Lateral and divergent techniques
• Apply techniques effectively and appropriately

Rational process application
• Making rational business decisions, uninfluenced by office politics or personal bias
• Risk management techniques
• Convert problems into opportunities

Creating a creative work environment
• Factors that influence creativity
• Creative approach and innovation
• The holistic view of a creative environment
• Individual motivators
• Managing the creative entrepreneur

Formal problem solving
• What is a problem?
• Utilising Ishikawa’s fishbone diagram
• The logic of cause and effect
• Problem analysis techniques
• Problem solving in groups
• Root cause and true cause