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Training Course Summary:

Establishing credibility to deliver more effective communications. 3 day course.

Consultancy is a risky business. Clients often don't know what they want. They can use a consultant to deliver a hidden agenda, to deliver the bad news that they should be delivering, or simply as an object of blame when they fail on their own objectives. The well-equipped consultant knows how to avoid being "hung out to dry", is confident in pushing back on clients when needed, and has the right set of tools to enable a comfortable flow of information which will deliver the best solution.


This course aims to provide the tools and the confidence to deliver what is required. By basing it around a real life consultancy project we are able to generate real practical feedback in a challenging but ultimately safe environment.


The principal model of the programme is the recently developed RADAR consultancy methodology. This provides a frame of reference for any consultancy assignment and helps consultants to ensure their approach is logical and comprehensive.

Training Course Overview/Content:

The participants will benefit your organisation by:

• knowing how to use a comprehensive and structured approach to their assignments;

• building excellent relationships with clients and information sources;

• knowing how to use the right intervention style;

• planning how to widen the scope of their consultative work;

• being able to confront clients when needed;

• knowing how to evaluate the business impact of their work.