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Training Course Summary:

In today’s competitive environment the pressure on managers to get the best out of people continues to grow – one way of achieving this is through coaching. Coaching is extremely cost effective and reaps great rewards, providing the coach understands the process and obtains necessary skills.

Who Should Attend:

This course has been designed to suit managers and anyone who has some responsibility developing and training staff.

Training Course Overview/Content:

• develop the confidence to encourage people to solve their own work problems
• identify coaching opportunities to develop staff
• define coaching and describe the coaching cycle
• identify what helps and what hinders the coaching process
• enhance your skills as a coach including the use of feedback to help individuals develop
• develop a Coaching Action Plan for use in the workplace

This course is designed to improve participant’s understanding of the coaching process, develop their coaching skills and enable them to introduce coaching back at the workplace.