Back to Search Results

Training Course Summary:

Accidents are not planned and not wanted. But they do happen. It is important that information from the accident is gathered together in a logical and proper manner. This interactive course is designed to assist you in obtaining factual evidence from an accident in the workplace. Case studies will be discussed in confidence to ensure you learn the techniques you need to conduct interviews and accident investigations to the highest standard.

Who Should Attend:

Health and Safety representatives. Anyone in an organisation who is responsible for accident investigations, reports and remedial recommendations.

Training Course Overview/Content:

• Section 1 – Active investigations
– Explanations of legal and procedural terms
– The HSE and Woolf guideline and protocols
– How safe behaviours and conditions can be learned
– Witness management throughout an investigation
– Equal opportunities and your organisation
• Section 2 – Investigative interviewing
Questioning skills:
– Type and style of questions explained
– When to use these varying types of question
– How to elicit specific information
– Question delivery techniques
The various types of interview to be used:
– Information gathering
– Witness/victim
– Dealing with confrontational and uncooperative witnesses