Training Course: Effective Business English Training Course

Training Course Summary:

People make judgements about you and your organisation based on the standard of your written communication. It is the accuracy of grammar, spelling and punctuation which has the greatest impact on the credibility and perceived quality of our writing. Delegates will be able to ‘brush up’ on their writing skills, emphasis being placed on grammatical guidelines, punctuation and spelling. Delegates will be given business exercises to work on to practise their skills and will be provided with constructive one-to-one feedback

By the end of this course you will be able to:

Write with increased confidence in a more structured and disciplined manner.
Demonstrate an increased understanding of the rules of effective written business communication.
Use correct punctuation and grammar to communicate your message effectively.
Produce written business documents which are clear, professional and effective.
Eliminate errors to create a professional image.
Stay focused throughout the writing of a document.

Who Should Attend:

Suitable for individuals who produce written correspondence for internal or external use and who would benefit from a review of their basic writing skills.

Training Course Overview/Content:

Understanding and Applying Grammatical Guidelines

Why is grammar important?
Understanding commonly used terms
Acknowledging differences in the use of grammar in verbal and written communication
Identifying commonly misused words (eg enquire/inquire)
Ensuring correct use of homophones (eg practice/practise)
Avoiding common mistakes
Using Punctuation to Clarify your Message

Using punctuation to communicate the message effectively
Establishing correct use of punctuation – knowing when and where to use it
Acknowledging modern alternatives to traditional punctuation
Constructing your Message

Understanding how to construct sentences
Adding clarity to your message by avoiding redundant phrases,
clichés and unnecessary jargon
Using paragraphs appropriately
Planning the Document

Creating a positive impact
Creating a standard style of writing appropriate to your
corporate requirements
Putting it into practice with practical business exercises
Personal Development

Formulating an action plan