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Training Course Summary:

Appraisals are vital for assessment, improvement and motivation of staff and are essential when dealing with performance issues. This workshop will give managers the techniques and confidence necessary to ensure that useful and appropriate appraisals are achieved. Managers will also be able to provide constructive, motivational feedback and set realistic and achievable targets.

Who Should Attend:

Those who wish to learn how to carry out an effective staff appraisal or wish to learn new appraisal techniques.

Training Course Overview/Content:

Introduction & Objectives

Performance management
• The objectives of appraisals
• The benefits of the appraisal process to all
• Establish the skills required
• Other methods of managing performance

The appraisal process
• Pre-appraisal preparation
• Creating the right atmosphere
• Your personal style

Appraisal skills
• Opening the discussions effectively and professionally
• The power of questions
• Listening skills
• Giving feedback
• Motivation appraisals

The interview
• Structuring the meeting
• Handling the forms
• Discussing differences

Preparing for a challenging appraisal
• Gathering all the facts
• Examining the issues
• Reviewing performance standards
• Objective setting
• Providing support and coaching

Performance development
• Development plans
• Objective setting
• Career goals
• Note taking
• Recording and summarising actions

Review of Programme