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Training Course Summary:

This course provides the systems analyst with the essential skills required for the job. These techniques are required in the development of any IT system no matter what sort of development environment is in place.

Pre-Requisites:

There are no pre-requisites for attending the course.

Who Should Attend:

The course is intended primarily for systems analysts / designers who need formal training in Systems Analysis methods. Furthermore end user personnel who will be working with Systems Analysts for the first time will benefit from this course.

Training Course Overview/Content:

This course will enable course participants to:

Understand the phases of the systems development lifecycle
understand the business environment in which they performing analysis
conduct thorough fact finding and investigation
conduct effective interviews and workshops
thoroughly analyse the investigation results
document the business processes using Data Flow Diagrams
document the system’s data using a Logical Data Structure
present findings and recommendations to user management

Follow-up Courses

Course participants can choose from a variety of courses, depending upon which ISEB Diploma they wish to gain. We suggest potential candidates consider the Systems Analysis & Design Diploma, for which this course provides two of the Core modules.


Course Content

Systems Investigation

Fact finding methods
Interviewing
Questionnaires
Observation
Facilitated Workshops
Special Purpose records
Document Sampling
Documenting existing systems
justification and feasibility
Cost Benefit Analysis
Business requirements definition
Requirements Catalogue
Functional Requirements
Non-functional Requirements
Presentation techniques
Individual Presentations
Group Presentations

Managing Systems Development
The System Life-cycle
Reasons for a life-cycle
Phases of the life-cycle
Management of systems development
Project Structure
Quality assurance and user acceptance testing
Quality Reviews
Structured Walkthroughs

Human Aspects
Human Behaviour
Basic Concepts of Communication
Written Communication

Business Process Modelling
The purpose of Process Modelling
Developing Data Flow Diagrams
Process
Data Store
External Entity
Data Flow
Evolution of the DFD during system development
Alternative ways of describing the process in detail
Tight English
Structure English
Decision Table
Decision Tree
Completing the remaining supporting documentation

Data Modelling
The purpose of Data Modelling
‘Top down’ vs ‘Bottom up’ modelling
Concepts
Entity
Relationship
Attribute
Evolution of the LDS during system development
Developing the Logical Data Structure
Completing the supporting documentation
The Data Catalogue
CASE Tool support
Validating the LDS against functional requirements
Access Path Analysis
Overview of Relational Data Analysis
Concepts of a relation
1st, 2nd & 3rd normal form

Dynamic Modelling
Purpose of Dynamic Modelling
Introduction to modelling using Jackson structures
Sequence
Selection
Iteration
Concepts
Event
Effect
Developing the Entity Life History
Developing the Entity Access Matrix
Using the ELH to validate the Data & Process Models

Qualifications:

This course will prepare students to take the written examination leading to the ISEB certificates in:
Business Systems Investigation
Analysis & Design Techniques