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Training Course Summary:

* £325 per person based on 2 people attending with 6 weeks notice *

This course specifically designed for more experienced sales people, reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement.

Who Should Attend:

Anybody in a sales role should attend this course. Role-plays are a vital ingredient of closing courses so delegates should be prepared to actively participate throughout the day.

Training Course Overview/Content:

How and when to use over 20 types of closes
Greater ability to handle objections
Gain greater confidence to close in difficult situations


09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:45 Role Play 1
(Delegates have to sell a product to the rest of the group)

10:45 - 11:15 Types Of Closes
(23 closes are analysed)

11:15 - 11:30 Coffee

11:30 - 12:15 What Type of Closer Are You? (Personal test)

12:15 - 12:45 Role Play 2
(Delegates choose their 3 favourite closes and in pairs practise them on each other.)

12:45 - 13:45 Lunch

13:45 - 14:15 Role Play 3
(Energetic role play)

14:15 - 15:00 Dealing With Objections Effectively
(Types of objections, pre-handling objections, answering objections)

15:00 - 16:30 Role Play 4
(Challenging situations where the salesperson has to think on his/her feet to rescue the sale and/or keep the doors open.)

16:30 - 16:45 Summary & Action Plans Agreed