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Training Course Summary:

Elements of this syllabus are subject to change.

This five-day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer’s environment.


After completing this course, students will walk away with a deep understanding of the Application Virtualization environment and be able to install, configure, administer, and troubleshoot the components. Students will also be able to install and utilize the MDOP components and understand their position in the desktop management process.

Pre-Requisites:

Before attending this course, students must have:

• Active Directory knowledge and concepts including Group Policy.

• Windows Server 2003 knowledge and experience.

• Fundamental knowledge of SQL Serve 2005.

• Fundamental knowledge of Windows Terminal Services.

• Fundamental knowledge of System Management Server 2003.

• Fundamental knowledge of Microsoft Operations Manager.

• Experience managing Windows desktops in an Enterprise environment.

Who Should Attend:

The primary audience is IT Professionals focusing on desktop configuration, which could include Network Administrators, SMS Administrators, Field Consultants, Technical Business Consultants, and any other technical worker that is responsible for the types of tasks that can be automated or improved through the MDOP.

Training Course Overview/Content:

Module 1: Optimizing Windows Desktop Management in the Enterprise

This module explains key desktop manageability challenges and identifies MDOP applications that can address those challenges.

Lessons

• Desktop Management in the Enterprise

• Overview of the Microsoft Desktop Optimization Pack


Lab: Not applicable to this module

After completing this module, students will be able to:

• Describe desktop management challenges and strategies within the enterprise.

• Identify how MDOP can help an organization improve infrastructure optimization goals.


Module 2: Controlling Group Policy Objects Using Advanced Group Policy Management

This module explains how to use AGPM to manage controlled group policy objects.

Lessons

• Overview of Advanced Group Policy Management

• Configuring Group Policy Using AGPM

• Managing Group Policy Using AGPM


Lab: Controlling Group Policy Using AGPM

• Exercise 1: Installing AGPM

• Exercise 2: Managing Controlled Group Policy Objects


After completing this module, students will be able to:

• Describe the benefits and features of AGPM.

• Configure Group Policy using AGPM.

• Manage Group Policy using AGPM.


Module 3: Monitoring Desktops Using Microsoft Desktop Error Monitoring

This module explains how Desktop Error Monitoring can be configured to provide a centralized collection location of computer events and error messages.

Lessons

• Overview of Microsoft Desktop Error Monitoring

• Installing and Configuring Desktop Error Monitoring


Lab: Monitoring Desktops Using Microsoft Desktop Error Monitoring

• Exercise 1: Configuring a Management Server for Client Monitoring

• Exercise 2: Importing the Client Monitoring ADM Template into a Group Policy Object

• Exercise 3: Viewing Reporting Results


After completing this module, students will be able to:

• Describe the benefits and features of Microsoft Desktop Error Monitoring.

• Install and configure Desktop Error Monitoring.


Module 4: Managing Software Inventory Using the Asset Inventory Service

This module explains how to use the Microsoft Asset Inventory Service to manage software inventory.

Lessons

• Overview of the Asset Inventory Service

• Deploying AIS Clients

• Managing Computers Reporting to AIS

• Managing Software Inventory


Lab: Deploying the AIS Client

• Exercise 1: Deploying the AIS using Group Policy

• Exercise 2: Configuring computer group membership

• Exercise 3: Asset Inventory scenarios


After completing this module, students will be able to:

• Describe the benefits and features of the Microsoft Asset Inventory Service.

• Deploy AIS clients.

• Manage computers reporting to AIS.

• Manage software inventory using AIS.


Module 5: Repairing and Diagnosing Computer Systems Using the Diagnostics and Recovery Toolset

This module explains how to use the Diagnostics and Recover Toolset to recover computer systems.

Lessons

• Overview of the Diagnostics and Recovery Toolset

• Recovering Computer Systems with ERD Commander

• Overview of the Administrative Tools Category

• Overview of the Networking Tools Category

• Overview of the Systems Tools Category

• Differences Between DaRT 5 and DaRT 6


Lab: Repairing Computer Systems Using DART

• Exercise 1: Creating the ERD Boot Disk

• Exercise 2: Experimenting with the ERD Recovery Tools


After completing this module, students will be able to:

• Describe the benefits and features of the Diagnostics and Recovery Toolset.

• Recover computer system suing ERD commander.

• Describe the Administrative Tools Category.

• Describe the Networking Tools Category.

• Describe the Systems Tools Category.

• Differences between DaRT 5 and DaRT 6.


Module 6: Introduction to the Microsoft Application Virtualization Management System

This module explains application virtualization concepts and how the components of Microsoft Application Virtualization Management